Welcome to the Refund and Return Policy Page (motiveev.com). We appreciate your business and want to ensure your satisfaction with our products. Please read our return and refund policy carefully.
30-Day Return Policy
We offer a 30-day return policy, providing you with ample time to evaluate your purchase. If you are not completely satisfied, you may return the item within 30 days for a refund or replacement.
Free Restocking and Return
We believe in making the return process as convenient as possible for our customers. Enjoy free restocking and return services on eligible items.
Instructions for Returns:
- Contact Customer Support:
- To initiate the return process, please contact our customer support at support@motiveev.com
- Pack the Item Securely:
- Ensure the item is securely packed and in new condition.
- For Customer Remorse:
- Find the return label included within the box for cases of customer remorse.
- Ship the Item Back:
- Ship the item back to the provided address within 30 days from the delivery date.
- Inspection and Processing:
- Once we receive and inspect the returned item, we will process the refund or replacement.
Refund Processing Time:
Refunds typically take 7 to 10 business days to process from the time the returned package is received.
For any further assistance or inquiries regarding returns and refunds, please contact our customer support.
Thank you for choosing motiveev.com. We value your trust and look forward to serving you.
For more information:
Please refer to our Privacy Policy and Terms Of Service
Contact Information:
Trade name: Motive Ev
Support: 24/7
Business Hours: 9:00 AM – 4:00 PM
Business Days: Monday – Friday
Business Number: +1 (313) 746-9759
Business Mail: support@motiveev.com
Physical address: 553 Monroe St Detroit, MI 48226, United States
