Refund Processing Time:
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
Refunds typically take 7 to 10 business days to process from the time the returned package is received.
Shipping Fees:
- Original shipping fees are non-refundable.
- Return shipping costs are the customer’s responsibility, unless the return is due to a defect or our error.
- The Shipping fee is Flat $14 Despite of the order size or location.
Contact Information:
Trade name: Motive Ev
Chat Support: 24/7
Business Hours: 9:00 AM – 4:00 PM
Business Days: Monday – Friday
Business Number: +1 (313) 746-9759
Business Mail: support@motiveev.com
Physical address: 553 Monroe St Detroit, MI 48226, United States
Last updated: August 12, 2024
