{"id":5928,"date":"2020-10-02T02:39:25","date_gmt":"2020-10-02T02:39:25","guid":{"rendered":"https:\/\/demo2wpopal.b-cdn.net\/shopic\/?page_id=5928"},"modified":"2024-08-22T18:16:14","modified_gmt":"2024-08-22T17:16:14","slug":"faq","status":"publish","type":"page","link":"https:\/\/motiveev.com\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5928\" class=\"elementor elementor-5928\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d649bda e-flex e-con-boxed e-con e-parent\" data-id=\"d649bda\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5f028d elementor-widget elementor-widget-text-editor\" data-id=\"c5f028d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 22-05-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Welcome to the<strong> Motive Ev<\/strong>&nbsp;FAQs page! Here, you\u2019ll find answers to some commonly asked questions about our website and services.<\/p>\n<p><strong>1. What is Motive Ev?<\/strong> Motive Ev is an online platform that offers a wide range of products, including fashion items like electric bikes and&nbsp; scooters. We curate a collection of trendy and unique items to enhance your lifestyle.<\/p>\n<p><strong>2. How do I navigate the Motive Ev website?<\/strong>&nbsp;Simply visit our homepage and explore the categories listed in the navigation menu. Click on a category to discover a variety of products. You can also use the search bar to find specific items.<\/p>\n<p><strong>3. Can I trust the quality of Motive Ev products?<\/strong>&nbsp;Yes, we are committed to providing high-quality products to our customers. Each item undergoes a thorough quality check before being listed on our website.<\/p>\n<h3>Ordering and Payment<\/h3>\n<p><strong>4. How do I place an order on Motive Ev?<\/strong>&nbsp;To place an order, select the desired items, add them to your cart, and proceed to checkout. Follow the steps to provide shipping information and payment details.<\/p>\n<p><strong>5. What payment methods does Motive Ev accept?<\/strong> We accept a variety of payment methods, including&nbsp;<b style=\"text-align: var(--text-align); background-color: var(--background); line-height: inherit; color: rgb(39, 39, 39); font-family: Montserrat, sans-serif; font-size: 14px;\">Visa ( Debit\/Credit)<\/b><b style=\"text-align: var(--text-align); background-color: var(--background); line-height: inherit; color: rgb(39, 39, 39); font-family: Montserrat, sans-serif; font-size: 14px;\">, Mastercard ( Debit\/Credit), American Express, Discover, JCB, Diners Club, China UnionPay, debit cards<\/b><\/p>\n<p><strong>6. Can I modify or cancel my order after placing it?<\/strong>&nbsp;Once an order is placed, modifications or cancellations is only possible if the order is not dispatch. Please review your order carefully before confirming the purchase.<\/p>\n<h3>Shipping and Returns<\/h3>\n<p><strong>7. How long does shipping take?<\/strong>&nbsp;We follow the standard shipping time 5-7&nbsp; business days.<\/p>\n<p><strong>8. What is Motive Ev return policy?<\/strong>&nbsp;We have a hassle-free return policy. If you\u2019re not satisfied with your purchase, contact our customer service within the specified time frame as mentioned in return policy for assistance.<\/p>\n<h3>Account and Security<\/h3>\n<p><strong>9. How is my personal information protected on Motive Ev ?<\/strong>&nbsp;We take the security of your information seriously. Our website uses encryption and other security measures to protect your data.<\/p>\n<h3>Contact and Support<\/h3>\n<p><strong>10. How can I contact Motive Ev customer support?<\/strong>&nbsp;Visit our \u201cContact Us\u201d page to find information on reaching our customer support team via email&nbsp;<a href=\"mailto:support@motiveev.com\"><strong>support@motiveev.com<\/strong><\/a><\/p>\n<p><strong>For more&nbsp; information:<\/strong><\/p>\n<p>Please refer to our&nbsp;&nbsp;<a href=\"https:\/\/motiveev.com\/privacy-policy\/\"><strong>Privacy Policy<\/strong><\/a>&nbsp;and&nbsp;<a href=\"https:\/\/motiveev.com\/terms-of-services\/\"><strong>Terms Of Service<\/strong><\/a><\/p>\n<p><strong>Contact Information:<\/strong><\/p>\n<p><strong>Trade name:<\/strong>&nbsp;Motive Ev<\/p>\n<p><strong>Chat Support:<\/strong>&nbsp;24\/7<\/p>\n<p><strong>Business Hours:<\/strong>&nbsp;9:00 AM \u2013 4:00 PM<\/p>\n<p><strong>Business Days:<\/strong>&nbsp;Monday \u2013 Friday<\/p>\n<p><strong>Business Number:&nbsp;<\/strong><a href=\"tel:+1 (313) 746-9759\">+1 (313) 746-9759<\/a><\/p>\n<p><strong>Business Mail:<\/strong>&nbsp;<a href=\"mailto:support@motiveev.com\">support@motiveev.com<\/a><\/p>\n<p><strong>Physical address:&nbsp;<\/strong><a href=\"https:\/\/www.google.com\/maps\/place\/553+Monroe+St,+Detroit,+MI+48226,+USA\/@42.3355197,-83.0416966,17z\/data=!3m1!4b1!4m6!3m5!1s0x883b2d2c06e7bd5b:0xadfd37c6a23e071f!8m2!3d42.3355197!4d-83.0416966!16s%2Fg%2F11bw42m5nh?entry=ttu\">553 Monroe St Detroit, MI 48226, United States<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Welcome to the Motive Ev&nbsp;FAQs page! Here, you\u2019ll find answers to some commonly asked questions about our website and services. 1. What is Motive Ev? Motive Ev is an online platform that offers a wide range of products, including fashion items like electric bikes and&nbsp; scooters. We curate a collection of trendy and unique items [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-5928","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Frequently Asked Questions - Motiveev<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/motiveev.com\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions - Motiveev\" \/>\n<meta property=\"og:description\" content=\"Welcome to the Motive Ev&nbsp;FAQs page! 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